All Systems Operational

US Operational
Transactions Operational
Back Office Operational
EU Operational
Transactions Operational
Back Office Operational
UAT Operational
Transactions Operational
Back Office Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

UAT (Testing Environment) Unplanned Region Maintenance Jun 29, 2026 06:00-08:00 UTC

Outseer will be performing unplanned maintenance on, Jun 29th between 06:00 am to 08:00 am UTC on UAT (Testing Environment) Region.

During this time, our team will perform maintenance on several virtual machines. Customers may experience approximately a 2-3% intermittent SLA degradation for BackOffice transactions.

Our operations team will be closely monitoring service performance during this maintenance window.

If you have any questions regarding this incident please contact our Customer Support team at support@outseer.com or by calling us directly at one of the following numbers:

US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Posted on Jun 26, 2026 - 15:23 UTC

EU - Version 14.2.32 Release Jul 5, 2026 02:00-06:00 UTC

Outseer will perform scheduled maintenance in our EU Region between 02:00 to 06:00 UTC on Sunday, Jul 05, 2026, for the deployment of a new version, 14.2.32, of Fraud Manager on Cloud.

During this maintenance window, customers may experience a 5-10% intermittent SLA degradation for BackOffice and Online transactions from 02:00 to 04:00 UTC.

Our operations team will be closely monitoring service performance during this maintenance window.

If you have any questions regarding this scheduled release, please contact our Customer Support team at support@outseer.com or by calling us directly at one of the following numbers:

US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Posted on Jun 18, 2026 - 14:14 UTC

US Region Maintenance Jul 5, 2026 06:00-10:00 UTC

Outseer will conduct planned maintenance on Sunday, Jul 05, between 06:00 AM UTC and 10:00 AM UTC in our US Region. During this period, our team will perform maintenance on several virtual machines. Customers may experience approximately a 2-3% intermittent SLA degradation for Online and BackOffice transactions.

Our team will be closely monitoring service performance during this period.

If you have any questions regarding this incident, please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Posted on Jun 18, 2026 - 14:20 UTC

EU Region Maintenance Jul 12, 2026 02:00-06:00 UTC

Outseer will conduct planned maintenance on Sunday, Jul 12, between 2:00 AM UTC and 6:00 AM UTC in our EU environment. During this time, our team will perform maintenance on several virtual machines. Customers may experience approximately a 2-3% intermittent SLA degradation for Online and BackOffice transactions.

Our operations team will be closely monitoring service performance during this maintenance window.

If you have any questions regarding this incident, please contact our Customer Support team at support@outseer.com or by calling us directly at one of the following numbers:

US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Posted on Jun 23, 2026 - 18:27 UTC

US Region Maintenance Jul 12, 2026 06:00-10:00 UTC

Outseer will conduct planned maintenance on Sunday, Jul 12, between 06:00 AM UTC and 10:00 AM UTC in our US Region. During this period, our team will perform maintenance on several virtual machines. Customers may experience approximately a 2-3% intermittent SLA degradation for Online and BackOffice transactions.

Our team will be closely monitoring service performance during this period.

If you have any questions regarding this incident, please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Posted on Jun 23, 2026 - 18:28 UTC

EU Region Maintenance Jul 19, 2026 02:00-06:00 UTC

Outseer will conduct planned maintenance on Sunday, Jul 19, between 2:00 AM UTC and 6:00 AM UTC in our EU environment. During this time, our team will perform maintenance on several virtual machines. Customers may experience approximately a 2-3% intermittent SLA degradation for Online and BackOffice transactions.

Our operations team will be closely monitoring service performance during this maintenance window.

If you have any questions regarding this incident, please contact our Customer Support team at support@outseer.com or by calling us directly at one of the following numbers:

US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Posted on Jun 23, 2026 - 18:31 UTC

US - Version 14.2.32 Release Jul 19, 2026 06:00-10:00 UTC

Outseer will perform scheduled maintenance in our US Region between 06:00 to 10:00 UTC on Sunday, Jul 19, 2026, for the deployment of a new version, 14.2.32, of Fraud Manager on Cloud.

During this maintenance window, customers may experience a 5-10% intermittent SLA degradation for BackOffice and Online transactions from 06:00 to 08:00 UTC.

Our operations team will be closely monitoring service performance during this maintenance window.

If you have any questions regarding this scheduled release, please contact our Customer Support team at support@outseer.com or by calling us directly at one of the following numbers:

US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Posted on Jun 18, 2026 - 14:16 UTC
Jun 28, 2026
US Region Maintenance
Completed - The scheduled maintenance has been completed.
Jun 28, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 28, 06:00 UTC
Scheduled - Outseer will conduct planned maintenance on Sunday, Jun 28, between 06:00 AM UTC and 10:00 AM UTC in our US Region. During this period, our team will perform maintenance on several virtual machines. Customers may experience approximately a 2-3% intermittent SLA degradation for Online and BackOffice transactions.

Our team will be closely monitoring service performance during this period.

If you have any questions regarding this incident, please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Jun 9, 10:22 UTC
Jun 27, 2026

No incidents reported.

Jun 26, 2026

No incidents reported.

Jun 25, 2026

No incidents reported.

Jun 24, 2026
UAT (Testing Environment) Region Maintenance
Completed - The scheduled maintenance has been completed.
Jun 24, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 06:00 UTC
Scheduled - Outseer will be conducting planned maintenance on Wednesday, June 24 , between 06:00 AM UTC and 10:00 AM UTC, in our UAT (Testing Environment) Environment. During this period, our team will perform maintenance on several virtual machines. Customers may experience approximately a 2-3% intermittent SLA degradation for Online and BackOffice transactions.

Our team will be closely monitoring service performance during this period.

If you have any questions regarding this incident, please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Jun 18, 14:22 UTC
US Region Unplanned Maintenance
Completed - The scheduled maintenance has been completed.
Jun 24, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 06:01 UTC
Scheduled - Outseer will be performing unplanned maintenance on Wed, Jun 24 between 06:00 AM UTC – 08:00 AM UTC in our US Region. During this maintenance window, we are not anticipating any degradation for Online and Backoffice applications.

Our operations team will be closely monitoring service performance during this maintenance window.

If you have any questions regarding this incident, please contact our Customer Support team at support@outseer.com or by calling us directly at one of the following numbers:

US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Jun 23, 17:42 UTC
Jun 23, 2026

No incidents reported.

Jun 22, 2026

No incidents reported.

Jun 21, 2026
UAT (Testing Environment) - Version 14.2.32 Release
Completed - The scheduled maintenance has been completed.
Jun 21, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 06:01 UTC
Scheduled - Outseer will be performing scheduled maintenance in our UAT Region (testing environment) between 06:00 and 10:00 AM UTC on Sunday, June 21, 2026,
for the deployment of a new version, 14.2.32, of Fraud Manager on Cloud.

During this maintenance window, customers may experience a 5-10% intermittent SLA degradation for BackOffice and Online transactions from 06:00 to 08:00 AM UTC.

Our operations team will be closely monitoring service performance during this maintenance window.

If you have any questions regarding this scheduled release, please contact our Customer Support team at support@outseer.com or by calling us directly at one of the following numbers:

US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Jun 2, 12:10 UTC
EU Region Maintenance
Completed - The scheduled maintenance has been completed.
Jun 21, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 02:00 UTC
Scheduled - Outseer will conduct planned maintenance on Sunday, Jun 21, between 2:00 AM UTC and 6:00 AM UTC in our EU environment. During this time, our team will perform maintenance on several virtual machines. Customers may experience approximately a 2-3% intermittent SLA degradation for Online and BackOffice transactions.

Our operations team will be closely monitoring service performance during this maintenance window.

If you have any questions regarding this incident, please contact our Customer Support team at support@outseer.com or by calling us directly at one of the following numbers:

US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Jun 9, 10:21 UTC
Jun 20, 2026

No incidents reported.

Jun 19, 2026

No incidents reported.

Jun 18, 2026

No incidents reported.

Jun 17, 2026
UAT (Testing Environment) Region Maintenance
Completed - The scheduled maintenance has been completed.
Jun 17, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 06:00 UTC
Scheduled - Outseer will be conducting planned maintenance on Wednesday, June 17 , between 06:00 AM UTC and 10:00 AM UTC, in our UAT (Testing Environment) Environment. During this period, our team will perform maintenance on several virtual machines. Customers may experience approximately a 2-3% intermittent SLA degradation for Online and BackOffice transactions.

Our team will be closely monitoring service performance during this period.

If you have any questions regarding this incident, please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Jun 9, 10:02 UTC
Jun 16, 2026

No incidents reported.

Jun 15, 2026

No incidents reported.

Jun 14, 2026
US Region Maintenance
Completed - The scheduled maintenance has been completed.
Jun 14, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 06:01 UTC
Scheduled - Outseer will conduct planned maintenance on Sunday, Jun 14, between 06:00 AM UTC and 10:00 AM UTC in our US Region. During this period, our team will perform maintenance on several virtual machines. Customers may experience approximately a 2-3% intermittent SLA degradation for Online and BackOffice transactions.

Our team will be closely monitoring service performance during this period.

If you have any questions regarding this incident, please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
May 27, 19:38 UTC
EU Region Maintenance
Completed - The scheduled maintenance has been completed.
Jun 14, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 02:00 UTC
Scheduled - Outseer will conduct planned maintenance on Sunday, Jun 14, between 2:00 AM UTC and 6:00 AM UTC in our EU environment. During this time, our team will perform maintenance on several virtual machines. Customers may experience approximately a 2-3% intermittent SLA degradation for Online and BackOffice transactions.

Our operations team will be closely monitoring service performance during this maintenance window.

If you have any questions regarding this incident, please contact our Customer Support team at support@outseer.com or by calling us directly at one of the following numbers:

US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
May 27, 11:00 UTC
← Incident History Powered by Atlassian Statuspage