All Systems Operational

US Operational
Transactions Operational
Back Office Operational
EU Operational
Transactions Operational
Back Office Operational
UAT Operational
Transactions Operational
Back Office Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
May 11, 2026

No incidents reported today.

May 10, 2026
Completed - The scheduled maintenance has been completed.
May 10, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 06:01 UTC
Scheduled - Outseer will conduct planned maintenance on Sunday, May 10, between 06:00 AM UTC and 10:00 AM UTC in our US Region. During this period, our team will perform maintenance on several virtual machines. Customers may experience approximately a 2-3% intermittent SLA degradation for Online and BackOffice transactions.

Our team will be closely monitoring service performance during this period.

If you have any questions regarding this incident, please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688

Apr 24, 14:04 UTC
Completed - The scheduled maintenance has been completed.
May 10, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 02:00 UTC
Scheduled - Outseer will conduct planned maintenance on Sunday, May 10, between 2:00 AM UTC and 6:00 AM UTC in our EU environment. During this time, our team will perform maintenance on several virtual machines. Customers may experience approximately a 2-3% intermittent SLA degradation for Online and BackOffice transactions.

Our operations team will be closely monitoring service performance during this maintenance window.

If you have any questions regarding this incident, please contact our Customer Support team at support@outseer.com or by calling us directly at one of the following numbers:

US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688

Apr 24, 14:02 UTC
May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026
Resolved - Outseer confirms that the incident has been resolved and services have been stable for the last 90 minutes.
May 7, 20:22 UTC
Monitoring - Please be informed that the degradation has been mitigated and services have returned to normal. We will continue to monitor and provide a further update by one hour.
May 7, 19:25 UTC
Investigating - Please be informed that an incident was detected at 18:17 UTC (07 May 26), which is impacting Online transactions. Our teams are actively investigating the issue, and we will provide a further update by one hour.

If you have any questions regarding this incident please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688

May 7, 18:33 UTC
May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

May 4, 2026

No incidents reported.

May 3, 2026
Completed - The scheduled maintenance has been completed.
May 3, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 3, 06:00 UTC
Scheduled - Outseer will conduct planned maintenance on Sunday, May 03, between 06:00 AM UTC and 10:00 AM UTC in our US Region. During this period, our team will perform maintenance on several virtual machines. Customers may experience approximately a 2-3% intermittent SLA degradation for Online and BackOffice transactions.

Our team will be closely monitoring service performance during this period.

If you have any questions regarding this incident, please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688

Apr 17, 19:50 UTC
Completed - The scheduled maintenance has been completed.
May 3, 06:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 3, 02:00 UTC
Scheduled - Outseer will conduct planned maintenance on Sunday, May 03, between 2:00 AM UTC and 6:00 AM UTC in our EU environment. During this time, our team will perform maintenance on several virtual machines. Customers may experience approximately a 2-3% intermittent SLA degradation for Online and BackOffice transactions.

Our operations team will be closely monitoring service performance during this maintenance window.

If you have any questions regarding this incident, please contact our Customer Support team at support@outseer.com or by calling us directly at one of the following numbers:

US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688

Apr 17, 19:48 UTC
May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026

No incidents reported.

Apr 29, 2026
Completed - The scheduled maintenance has been completed.
Apr 29, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 06:00 UTC
Scheduled - Outseer will be conducting planned maintenance on Wednesday, Apr 29 , between 06:00 AM UTC and 10:00 AM UTC, in our UAT (Testing Environment) Environment. During this period, our team will perform maintenance on several virtual machines. Customers may experience approximately a 2-3% intermittent SLA degradation for Online and BackOffice transactions.

Our team will be closely monitoring service performance during this period.

If you have any questions regarding this incident, please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688

Apr 24, 14:06 UTC
Apr 28, 2026

No incidents reported.

Apr 27, 2026

No incidents reported.