All Systems Operational
US
Operational
Transactions
Operational
Back Office
Operational
EU
Operational
Transactions
Operational
Back Office
Operational
UAT
Operational
Transactions
Operational
Back Office
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
UAT (Testing Environment) Region Maintenance Sep 30, 2026 06:00-10:00 UTC
Update -
Outseer will be conducting planned maintenance on Wed, Sep 30 , between 06:00 AM UTC and 10:00 AM UTC, in our UAT (Testing Environment) Environment. During this period, our team will perform maintenance on several virtual machines. Customers may experience approximately a 2-3% intermittent SLA degradation for Online and BackOffice transactions.
Our team will be closely monitoring service performance during this period.
If you have any questions regarding this incident, please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Sep 27, 2026 - 04:30 UTC
Our team will be closely monitoring service performance during this period.
If you have any questions regarding this incident, please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Sep 27, 2026 - 04:30 UTC
Scheduled -
Outseer will be conducting planned maintenance on Wed, Sep 30 , between 06:00 AM UTC and 10:00 AM UTC, in our UAT (Testing Environment) Environment. During this period, our team will perform maintenance on several virtual machines. Customers may experience approximately a 2-3% intermittent SLA degradation for Online and BackOffice transactions.
Our team will be closely monitoring service performance during this period.
If you have any questions regarding this incident, please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Sep 27, 2026 - 04:28 UTC
Our team will be closely monitoring service performance during this period.
If you have any questions regarding this incident, please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Sep 27, 2026 - 04:28 UTC
EU - Version 14.2.33 Release Oct 4, 2026 02:00-06:00 UTC
Outseer will perform scheduled maintenance in our EU Region between 02:00 to 06:00 UTC on Sunday, Oct 04, 2026, for the deployment of a new version, 14.2.33, of Fraud Manager on Cloud.
During this maintenance window, customers may experience a 5-10% intermittent SLA degradation for BackOffice and Online transactions from 02:00 to 04:00 UTC.
Our operations team will be closely monitoring service performance during this maintenance window.
If you have any questions regarding this scheduled release, please contact our Customer Support team at support@outseer.com or by calling us directly at one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Posted on Sep 11, 2026 - 10:25 UTC
During this maintenance window, customers may experience a 5-10% intermittent SLA degradation for BackOffice and Online transactions from 02:00 to 04:00 UTC.
Our operations team will be closely monitoring service performance during this maintenance window.
If you have any questions regarding this scheduled release, please contact our Customer Support team at support@outseer.com or by calling us directly at one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Posted on Sep 11, 2026 - 10:25 UTC
US Region Maintenance Oct 4, 2026 06:00-10:00 UTC
Outseer will conduct planned maintenance on Sunday, Oct 04, between 06:00 AM UTC and 10:00 AM UTC in our US Region. During this period, our team will perform maintenance on several virtual machines.
Customers may experience approximately 2-3% intermittent SLA degradation for Online and BackOffice transactions during the maintenance window.
Our team will be closely monitoring service performance throughout this activity.
If you have any questions regarding this maintenance, please contact our Customer Support team at support@outseer.com or by calling one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
New Zealand: +64 800 688 733
Australia: +61 1800 268 873
United Kingdom: +44 800 640 4688
Posted on Sep 18, 2026 - 06:53 UTC
Customers may experience approximately 2-3% intermittent SLA degradation for Online and BackOffice transactions during the maintenance window.
Our team will be closely monitoring service performance throughout this activity.
If you have any questions regarding this maintenance, please contact our Customer Support team at support@outseer.com or by calling one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
New Zealand: +64 800 688 733
Australia: +61 1800 268 873
United Kingdom: +44 800 640 4688
Posted on Sep 18, 2026 - 06:53 UTC
UAT (Testing Environment) Region Maintenance Oct 7, 2026 06:00-10:00 UTC
Outseer will be conducting planned maintenance on Wed, Oct 07 , between 06:00 AM UTC and 10:00 AM UTC, in our UAT (Testing Environment) Environment. During this period, our team will perform maintenance on several virtual machines. Customers may experience approximately a 2-3% intermittent SLA degradation for Online and BackOffice transactions.
Our team will be closely monitoring service performance during this period.
If you have any questions regarding this incident, please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Posted on Sep 27, 2026 - 04:39 UTC
Our team will be closely monitoring service performance during this period.
If you have any questions regarding this incident, please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Posted on Sep 27, 2026 - 04:39 UTC
EU Region Maintenance Oct 11, 2026 02:00-06:00 UTC
Outseer will conduct planned maintenance on Sunday, Oct 11, between 2:00 AM UTC and 6:00 AM UTC in our EU environment. During this time, our team will perform maintenance on several virtual machines. Customers may experience approximately a 2-3% intermittent SLA degradation for Online and BackOffice transactions.
Our operations team will be closely monitoring service performance during this maintenance window.
If you have any questions regarding this incident, please contact our Customer Support team at support@outseer.com or by calling us directly at one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Posted on Sep 27, 2026 - 04:33 UTC
Our operations team will be closely monitoring service performance during this maintenance window.
If you have any questions regarding this incident, please contact our Customer Support team at support@outseer.com or by calling us directly at one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Posted on Sep 27, 2026 - 04:33 UTC
US Region Maintenance Oct 11, 2026 06:00-10:00 UTC
Outseer will conduct planned maintenance on Sunday, Oct 11, between 06:00 AM UTC and 10:00 AM UTC in our US Region. During this period, our team will perform maintenance on several virtual machines.
Customers may experience approximately 2-3% intermittent SLA degradation for Online and BackOffice transactions during the maintenance window.
Our team will be closely monitoring service performance throughout this activity.
If you have any questions regarding this maintenance, please contact our Customer Support team at support@outseer.com or by calling one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
New Zealand: +64 800 688 733
Australia: +61 1800 268 873
United Kingdom: +44 800 640 4688
Posted on Sep 27, 2026 - 04:29 UTC
Customers may experience approximately 2-3% intermittent SLA degradation for Online and BackOffice transactions during the maintenance window.
Our team will be closely monitoring service performance throughout this activity.
If you have any questions regarding this maintenance, please contact our Customer Support team at support@outseer.com or by calling one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
New Zealand: +64 800 688 733
Australia: +61 1800 268 873
United Kingdom: +44 800 640 4688
Posted on Sep 27, 2026 - 04:29 UTC
EU Region Maintenance Oct 18, 2026 02:00-06:00 UTC
Outseer will conduct planned maintenance on Sunday, Oct 18, between 2:00 AM UTC and 6:00 AM UTC in our EU environment. During this time, our team will perform maintenance on several virtual machines. Customers may experience approximately a 2-3% intermittent SLA degradation for Online and BackOffice transactions.
Our operations team will be closely monitoring service performance during this maintenance window.
If you have any questions regarding this incident, please contact our Customer Support team at support@outseer.com or by calling us directly at one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Posted on Sep 27, 2026 - 04:36 UTC
Our operations team will be closely monitoring service performance during this maintenance window.
If you have any questions regarding this incident, please contact our Customer Support team at support@outseer.com or by calling us directly at one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Posted on Sep 27, 2026 - 04:36 UTC
US - Version 14.2.33 Release Oct 18, 2026 06:00-10:00 UTC
Outseer will perform scheduled maintenance in our US Region between 06:00 to 10:00 UTC on Sunday, Oct 18, 2026, for the deployment of a new version, 14.2.33, of Fraud Manager on Cloud.
During this maintenance window, customers may experience a 5-10% intermittent SLA degradation for BackOffice and Online transactions from 06:00 to 08:00 UTC.
Our operations team will be closely monitoring service performance during this maintenance window.
If you have any questions regarding this scheduled release, please contact our Customer Support team at support@outseer.com or by calling us directly at one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Posted on Sep 27, 2026 - 04:35 UTC
During this maintenance window, customers may experience a 5-10% intermittent SLA degradation for BackOffice and Online transactions from 06:00 to 08:00 UTC.
Our operations team will be closely monitoring service performance during this maintenance window.
If you have any questions regarding this scheduled release, please contact our Customer Support team at support@outseer.com or by calling us directly at one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Posted on Sep 27, 2026 - 04:35 UTC