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Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
EU Region Maintenance Aug 16, 2026 02:00-06:00 UTC
Outseer will conduct planned maintenance on Sunday, Aug 16, between 2:00 AM UTC and 6:00 AM UTC in our EU environment. During this time, our team will perform maintenance on several virtual machines. Customers may experience approximately a 2-3% intermittent SLA degradation for Online and BackOffice transactions.
Our operations team will be closely monitoring service performance during this maintenance window.
If you have any questions regarding this incident, please contact our Customer Support team at support@outseer.com or by calling us directly at one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Posted on Aug 04, 2026 - 03:59 UTC
Our operations team will be closely monitoring service performance during this maintenance window.
If you have any questions regarding this incident, please contact our Customer Support team at support@outseer.com or by calling us directly at one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Posted on Aug 04, 2026 - 03:59 UTC
UAT (Testing Environment) Region Maintenance Aug 16, 2026 06:00-10:00 UTC
Outseer will be conducting planned maintenance on Sun, Aug 16th , between 06:00 AM UTC and 10:00 AM UTC, in our UAT (Testing Environment) Environment. During this period, our team will perform maintenance on several virtual machines. Customers may experience approximately a 2-3% intermittent SLA degradation for Online and BackOffice transactions.
Our team will be closely monitoring service performance during this period.
If you have any questions regarding this incident, please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Posted on Aug 04, 2026 - 12:20 UTC
Our team will be closely monitoring service performance during this period.
If you have any questions regarding this incident, please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Posted on Aug 04, 2026 - 12:20 UTC
US Region Maintenance Aug 16, 2026 06:00-10:00 UTC
Outseer will conduct planned maintenance on Sunday, 16 Aug 2026, between 06:00 AM UTC and 10:00 AM UTC in our US Region. During this period, our team will perform maintenance on several virtual machines. Customers may experience approximately a 2-3% intermittent SLA degradation for Online and BackOffice transactions.
Our team will be closely monitoring service performance during this period.
If you have any questions regarding this incident, please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Posted on Aug 04, 2026 - 04:00 UTC
Our team will be closely monitoring service performance during this period.
If you have any questions regarding this incident, please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Posted on Aug 04, 2026 - 04:00 UTC
UAT (Testing Environment) Region Maintenance Aug 19, 2026 06:00-10:00 UTC
Outseer will be conducting planned maintenance on Wed, Aug19th , between 06:00 AM UTC and 10:00 AM UTC, in our UAT (Testing Environment) Environment. During this period, our team will perform maintenance on several virtual machines. Customers may experience approximately a 2-3% intermittent SLA degradation for Online and BackOffice transactions.
Our team will be closely monitoring service performance during this period.
If you have any questions regarding this incident, please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Posted on Aug 11, 2026 - 10:33 UTC
Our team will be closely monitoring service performance during this period.
If you have any questions regarding this incident, please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Posted on Aug 11, 2026 - 10:33 UTC
EU Region Maintenance Aug 23, 2026 02:00-06:00 UTC
Outseer will conduct planned maintenance on Sunday, Aug 23, between 2:00 AM UTC and 6:00 AM UTC in our EU environment. During this time, our team will perform maintenance on several virtual machines. Customers may experience approximately a 2-3% intermittent SLA degradation for Online and BackOffice transactions.
Our operations team will be closely monitoring service performance during this maintenance window.
If you have any questions regarding this incident, please contact our Customer Support team at support@outseer.com or by calling us directly at one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Posted on Aug 04, 2026 - 12:53 UTC
Our operations team will be closely monitoring service performance during this maintenance window.
If you have any questions regarding this incident, please contact our Customer Support team at support@outseer.com or by calling us directly at one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Posted on Aug 04, 2026 - 12:53 UTC
US Region Maintenance Aug 23, 2026 06:00-10:00 UTC
Outseer will conduct planned maintenance on Sunday, Aug 23, between 06:00 AM UTC and 10:00 AM UTC in our US Region. During this period, our team will perform maintenance on several virtual machines. Customers may experience approximately a 2-3% intermittent SLA degradation for Online and BackOffice transactions.
Our team will be closely monitoring service performance during this period.
If you have any questions regarding this incident, please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Posted on Aug 04, 2026 - 12:51 UTC
Our team will be closely monitoring service performance during this period.
If you have any questions regarding this incident, please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Posted on Aug 04, 2026 - 12:51 UTC
EU Region Maintenance Aug 29, 2026 02:00-06:00 UTC
Outseer will conduct planned maintenance on Sunday, Aug 29, between 2:00 AM UTC and 6:00 AM UTC in our EU environment. During this time, our team will perform maintenance on several virtual machines. Customers may experience approximately a 2-3% intermittent SLA degradation for Online and BackOffice transactions.
Our operations team will be closely monitoring service performance during this maintenance window.
If you have any questions regarding this incident, please contact our Customer Support team at support@outseer.com or by calling us directly at one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Posted on Aug 11, 2026 - 10:28 UTC
Our operations team will be closely monitoring service performance during this maintenance window.
If you have any questions regarding this incident, please contact our Customer Support team at support@outseer.com or by calling us directly at one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Posted on Aug 11, 2026 - 10:28 UTC
US Region Maintenance Aug 29, 2026 06:00-10:00 UTC
Outseer will conduct planned maintenance on Sunday, Aug 29, between 06:00 AM UTC and 10:00 AM UTC in our US Region. During this period, our team will perform maintenance on several virtual machines. Customers may experience approximately a 2-3% intermittent SLA degradation for Online and BackOffice transactions.
Our team will be closely monitoring service performance during this period.
If you have any questions regarding this incident, please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Posted on Aug 11, 2026 - 10:30 UTC
Our team will be closely monitoring service performance during this period.
If you have any questions regarding this incident, please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Posted on Aug 11, 2026 - 10:30 UTC
Maintenance Notification - Outseer Fraud Manager Cloud - Certificate Update - US Region Sep 13, 2026 06:00-10:00 UTC
Outseer will install new AA certificates in the US Region of Outseer Fraud Manager
for *.us1.rsaadaptiveauth.com between 06:00 UTC and 10:00 UTC on Sept 13, 2026.
Customers who explicitly store or trust these certificates on any of their systems will need to add the new certificates before the mentioned date.
The new certificates are available at the following links:
Outseer Fraud Manager Cloud - September 2026 - US Region - AA certificate
https://outseer.my.salesforce.com/sfc/p/#5Y000001bL2h/a/VH000003XH0L/C11Nd1lFrFV3_lUNj2CVCLoLnmXTz1HaLwrf5QvEK9M
During this maintenance window, customers may experience minimal degradation (~5%) in the Online application, lasting no more than 10 minutes.
If you have any questions regarding this change, please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Posted on Aug 14, 2026 - 16:21 UTC
for *.us1.rsaadaptiveauth.com between 06:00 UTC and 10:00 UTC on Sept 13, 2026.
Customers who explicitly store or trust these certificates on any of their systems will need to add the new certificates before the mentioned date.
The new certificates are available at the following links:
Outseer Fraud Manager Cloud - September 2026 - US Region - AA certificate
https://outseer.my.salesforce.com/sfc/p/#5Y000001bL2h/a/VH000003XH0L/C11Nd1lFrFV3_lUNj2CVCLoLnmXTz1HaLwrf5QvEK9M
During this maintenance window, customers may experience minimal degradation (~5%) in the Online application, lasting no more than 10 minutes.
If you have any questions regarding this change, please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Posted on Aug 14, 2026 - 16:21 UTC