All Systems Operational
US
Operational
Transactions
Operational
Back Office
Operational
EU
Operational
Transactions
Operational
Back Office
Operational
UAT
Operational
Transactions
Operational
Back Office
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
EU - Version 14.2.19 Release
Oct 8, 2023 03:00-06:00 UTC
Update -
Updated maintenance window timing, from 03:00 AM to 06:00 AM UTC 08th Oct 2023.
During this maintenance window, customers are expected to experience an SLA degradation of 2 – 3 minutes for up to 25% of Online and Back Office transactions. The degradation will occur approximately every 15 – 20 minutes as we deploy this new version.
Sep 27, 2023 - 07:52 UTC
During this maintenance window, customers are expected to experience an SLA degradation of 2 – 3 minutes for up to 25% of Online and Back Office transactions. The degradation will occur approximately every 15 – 20 minutes as we deploy this new version.
Sep 27, 2023 - 07:52 UTC
Scheduled -
Outseer will be performing scheduled maintenance in our EU Region between 03:00 - 06:00 UTC on Sunday, October 08, 2023 for the deployment of a new version 14.2.19 of Fraud Manager on Cloud.
During this maintenance window, customers are expected to experience an SLA degradation of 2 – 3 minutes for up to 25% of Online and Back Office transactions. The degradation will occur approximately every 15 – 20 minutes as we deploy this new version.
If you have any questions regarding this scheduled release please contact our Customer Support team at support@outseer.com or by calling us directly at one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Sep 25, 2023 - 05:31 UTC
During this maintenance window, customers are expected to experience an SLA degradation of 2 – 3 minutes for up to 25% of Online and Back Office transactions. The degradation will occur approximately every 15 – 20 minutes as we deploy this new version.
If you have any questions regarding this scheduled release please contact our Customer Support team at support@outseer.com or by calling us directly at one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Sep 25, 2023 - 05:31 UTC
UAT Region Maintenance
Oct 11, 2023 06:00-10:00 UTC
Outseer will be performing scheduled maintenance in our UAT (Testing Environment) region between 06:00 am UTC and 10:00 am UTC on Oct 11th.
During this time, our teams will be performing internal infrastructure updates.
Customers may experience intermittent timeouts or service degradation during this scheduled maintenance period.
Our team will be closely monitoring service performance during this period.
If you have any questions regarding this incident please contact our Customer Support team at support@outseer.com or by calling us directly at one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Posted on Sep 28, 2023 - 07:50 UTC
During this time, our teams will be performing internal infrastructure updates.
Customers may experience intermittent timeouts or service degradation during this scheduled maintenance period.
Our team will be closely monitoring service performance during this period.
If you have any questions regarding this incident please contact our Customer Support team at support@outseer.com or by calling us directly at one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Posted on Sep 28, 2023 - 07:50 UTC
US Region Maintenance
Oct 15, 2023 06:00-10:00 UTC
Outseer will be performing scheduled maintenance in our US Region between 06:00 - 10:00 AM UTC on Sunday, October 15, 2023 for the deployment of a new version 14.2.19 of Fraud Manager on Cloud.
During this maintenance window, customers may experience an SLA degradation of 2 – 3 minutes for up to 10% of Online and Back Office transactions. The degradation will occur approximately every 15 – 20 minutes as we deploy this new version.
If you have any questions regarding this scheduled release, please contact our Customer Support team at support@outseer.com or by calling us directly at one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Posted on Sep 29, 2023 - 14:16 UTC
During this maintenance window, customers may experience an SLA degradation of 2 – 3 minutes for up to 10% of Online and Back Office transactions. The degradation will occur approximately every 15 – 20 minutes as we deploy this new version.
If you have any questions regarding this scheduled release, please contact our Customer Support team at support@outseer.com or by calling us directly at one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Posted on Sep 29, 2023 - 14:16 UTC