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All Systems Operational
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UAT
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Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
UAT (Testing Environment) Region
Jun 7, 2023 05:00-08:00 UTC
Outseer will be performing scheduled maintenance in our UAT (Testing Environment) region between 05:00 am UTC and 08:00 am UTC on June 7th.
During this time, our teams will be performing internal infrastructure updates.
Customers may experience intermittent timeouts or service degradation during this scheduled maintenance period.
Our team will be closely monitoring service performance during this period.
If you have any questions regarding this incident please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Posted on Jun 01, 2023 - 05:06 UTC
During this time, our teams will be performing internal infrastructure updates.
Customers may experience intermittent timeouts or service degradation during this scheduled maintenance period.
Our team will be closely monitoring service performance during this period.
If you have any questions regarding this incident please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Posted on Jun 01, 2023 - 05:06 UTC
Past Incidents
Jun 4, 2023
Completed -
The scheduled maintenance has been completed.
Jun 4, 09:00 UTC
Jun 4, 09:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 05:00 UTC
Jun 4, 05:00 UTC
Scheduled -
This activity is scheduled for 4th June 2023.
Jun 3, 07:33 UTC
Jun 3, 07:33 UTC
Update -
Scheduled maintenance is still in progress. We will provide updates as necessary.
Jun 3, 07:30 UTC
Jun 3, 07:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 07:15 UTC
Jun 3, 07:15 UTC
Update -
Outseer will be installing new certificates in the US Region of Outseer Fraud Manager
for *.us1.rsaadaptiveauthbo.com and *.us1.rsaadaptiveauth.com between 05:00 GMT and 09:00 GMT on June 4th, 2023.
Customers who explicitly store or trust these certificates on any of their systems will need to add new certificates prior to that time.
The new certificates are available here:
https://outseer.my.site.com/outseervision/s/ofmc-us-aa-certificate-23
https://outseer.my.site.com/outseervision/s/ofmc-us-bo-certificate-23
This change has no impact on the Outseer Cloud Manager Service of the production environment.
If you have any questions regarding this change, please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
May 21, 07:37 UTC
for *.us1.rsaadaptiveauthbo.com and *.us1.rsaadaptiveauth.com between 05:00 GMT and 09:00 GMT on June 4th, 2023.
Customers who explicitly store or trust these certificates on any of their systems will need to add new certificates prior to that time.
The new certificates are available here:
https://outseer.my.site.com/outseervision/s/ofmc-us-aa-certificate-23
https://outseer.my.site.com/outseervision/s/ofmc-us-bo-certificate-23
This change has no impact on the Outseer Cloud Manager Service of the production environment.
If you have any questions regarding this change, please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
May 21, 07:37 UTC
Update -
Outseer will be installing new certificates in the US Region of Outseer Fraud Manager
for *.us1.rsaadaptiveauthbo.com and *.us1.rsaadaptiveauth.com between 05:00 GMT and 09:00 GMT on June 4th, 2023.
Customers who explicitly store or trust these certificates on any of their systems will need to add new certificates prior to that time.
The new certificates are available here:
https://outseer.my.site.com/outseervision/s/ofmc-us-aa-certificate-23
https://outseer.my.site.com/outseervision/s/ofmc-us-bo-certificate-23
This change has no impact on the Outseer Cloud Manager Service of the production environment.
If you have any questions regarding this change, please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
May 14, 08:26 UTC
for *.us1.rsaadaptiveauthbo.com and *.us1.rsaadaptiveauth.com between 05:00 GMT and 09:00 GMT on June 4th, 2023.
Customers who explicitly store or trust these certificates on any of their systems will need to add new certificates prior to that time.
The new certificates are available here:
https://outseer.my.site.com/outseervision/s/ofmc-us-aa-certificate-23
https://outseer.my.site.com/outseervision/s/ofmc-us-bo-certificate-23
This change has no impact on the Outseer Cloud Manager Service of the production environment.
If you have any questions regarding this change, please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
May 14, 08:26 UTC
Update -
Outseer will be installing new certificates in the US Region of Outseer Fraud Manager
for *.us1.rsaadaptiveauthbo.com and *.us1.rsaadaptiveauth.com between 05:00 GMT and 09:00 GMT on May 28th, 2023.
Customers who explicitly store or trust these certificates on any of their systems will need to add new certificates prior to that time.
The new certificates are available here:
https://outseer.my.site.com/outseervision/s/ofmc-us-aa-certificate-23
https://outseer.my.site.com/outseervision/s/ofmc-us-bo-certificate-23
This change has no impact on the Outseer Cloud Manager Service of the production environment.
If you have any questions regarding this change, please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
May 9, 04:25 UTC
for *.us1.rsaadaptiveauthbo.com and *.us1.rsaadaptiveauth.com between 05:00 GMT and 09:00 GMT on May 28th, 2023.
Customers who explicitly store or trust these certificates on any of their systems will need to add new certificates prior to that time.
The new certificates are available here:
https://outseer.my.site.com/outseervision/s/ofmc-us-aa-certificate-23
https://outseer.my.site.com/outseervision/s/ofmc-us-bo-certificate-23
This change has no impact on the Outseer Cloud Manager Service of the production environment.
If you have any questions regarding this change, please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
May 9, 04:25 UTC
Scheduled -
Outseer will be installing new certificates in the US Region of Outseer Fraud Manager
for *.us1.rsaadaptiveauthbo.com and *.us1.rsaadaptiveauth.com between 05:00 GMT and 09:00 GMT on May 28th, 2023.
Customers who explicitly store or trust these certificates on any of their systems will need to add new certificates prior to that time.
The new certificates are available here:
https://outseer.my.site.com/outseervision/s/ofmc-us-aa-certificate-23
https://outseer.my.site.com/outseervision/s/ofmc-us-bo-certificate-23
This change has no impact on the Outseer Cloud Manager Service of the production environment.
If you have any questions regarding this change, please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
May 3, 08:42 UTC
for *.us1.rsaadaptiveauthbo.com and *.us1.rsaadaptiveauth.com between 05:00 GMT and 09:00 GMT on May 28th, 2023.
Customers who explicitly store or trust these certificates on any of their systems will need to add new certificates prior to that time.
The new certificates are available here:
https://outseer.my.site.com/outseervision/s/ofmc-us-aa-certificate-23
https://outseer.my.site.com/outseervision/s/ofmc-us-bo-certificate-23
This change has no impact on the Outseer Cloud Manager Service of the production environment.
If you have any questions regarding this change, please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
May 3, 08:42 UTC
Jun 3, 2023
Completed -
The scheduled maintenance has been completed.
Jun 3, 08:00 UTC
Jun 3, 08:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 06:00 UTC
Jun 3, 06:00 UTC
Scheduled -
Outseer will be performing unplanned maintenance in our US Region on Saturday, June 3rd between 06:00 UTC and 08:00 UTC.
During this time, our team will be updating several virtual machines, which may introduce a brief period of slower response times for Online and BackOffice transactions (not more than 5 minutes) during this maintenance period.
If you have any questions regarding this incident please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Jun 1, 13:54 UTC
During this time, our team will be updating several virtual machines, which may introduce a brief period of slower response times for Online and BackOffice transactions (not more than 5 minutes) during this maintenance period.
If you have any questions regarding this incident please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Jun 1, 13:54 UTC
Jun 2, 2023
No incidents reported.
Jun 1, 2023
No incidents reported.
May 31, 2023
No incidents reported.
May 30, 2023
No incidents reported.
May 29, 2023
No incidents reported.
May 28, 2023
Resolved -
This incident has been resolved.
May 28, 18:57 UTC
May 28, 18:57 UTC
Update -
Our team is continuing to investigate the issue, we provide our further update by 18:48 UTC.
May 28, 17:48 UTC
May 28, 17:48 UTC
Investigating -
Please be advised that an incident has been detected which impacts the components below for a few customers. Our teams are investigating the incident and we will provide a further update by 16:48 UTC.
If you have any questions regarding this incident please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
May 28, 15:49 UTC
If you have any questions regarding this incident please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
May 28, 15:49 UTC
Completed -
The scheduled maintenance has been completed.
May 28, 10:00 UTC
May 28, 10:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 06:00 UTC
May 28, 06:00 UTC
Scheduled -
Outseer will be performing planned maintenance on Sunday, May 28th between 06:00 AM – 10:00 AM UTC in US Region. Our team will be restarting several services as a part of maintenance. During this maintenance window it is expected that customers may experience slower response time for Online transactions & BackOffice applications for a period not more than 30 minutes.
Our operations team will be closely monitoring service performance during this maintenance window.
If you have any questions regarding this incident please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
May 25, 07:26 UTC
Our operations team will be closely monitoring service performance during this maintenance window.
If you have any questions regarding this incident please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
May 25, 07:26 UTC
Completed -
The scheduled maintenance has been completed.
May 28, 06:00 UTC
May 28, 06:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 02:00 UTC
May 28, 02:00 UTC
Scheduled -
Outseer will be performing planned maintenance on Sunday, May 28th between 02:00 AM UTC – 06:00 AM UTC in our EU Region. Our team will be doing patching activities on several virtual machines. During this maintenance window it is expected that Customers may experience slower response time for Online transactions & BackOffice applications for a period not more than 30 minutes.
Our operations team will be closely monitoring service performance during this maintenance window.
If you have any questions regarding this incident, please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
May 25, 07:08 UTC
Our operations team will be closely monitoring service performance during this maintenance window.
If you have any questions regarding this incident, please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
May 25, 07:08 UTC
May 27, 2023
No incidents reported.
May 26, 2023
No incidents reported.
May 25, 2023
Resolved -
Outseer can confirm that the incident is resolved as of 19:26 UTC.
If you have any questions regarding this incident please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
May 25, 19:31 UTC
If you have any questions regarding this incident please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
May 25, 19:31 UTC
Investigating -
Please be advised that an incident has been detected which impacts the components below. Our teams are investigating the incident and we will provide a further update by 19:00 UTC.
If you have any questions regarding this incident please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
May 25, 18:55 UTC
If you have any questions regarding this incident please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
May 25, 18:55 UTC
May 24, 2023
No incidents reported.
May 23, 2023
No incidents reported.
May 22, 2023
No incidents reported.
May 21, 2023
Completed -
The scheduled maintenance has been completed.
May 21, 10:00 UTC
May 21, 10:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 06:00 UTC
May 21, 06:00 UTC
Scheduled -
Outseer will be performing planned maintenance on Sunday, May 21st between 06:00 AM UTC – 10:00 AM UTC in US Region. Our team will be doing maintenance on Cassandra VMs. During this maintenance window it is expected that customers may experience slower response time for Online transactions & BackOffice applications for a period not more than 30 minutes.
Our operations team will be closely monitoring service performance during this maintenance window.
If you have any questions regarding this incident please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
May 18, 12:10 UTC
Our operations team will be closely monitoring service performance during this maintenance window.
If you have any questions regarding this incident please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
May 18, 12:10 UTC
Completed -
The scheduled maintenance has been completed.
May 21, 09:00 UTC
May 21, 09:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 05:00 UTC
May 21, 05:00 UTC
Update -
Outseer will be installing new certificates in the EU Region of Outseer Fraud Manager
for *.eu1.rsaadaptiveauthbo.com and *.eu1.rsaadaptiveauth.com between 05:00 GMT and 09:00 GMT on May 21st, 2023.
Customers who explicitly store or trust these certificates on any of their systems will need to add new certificates prior to that time.
The new certificates are available here:
https://outseer.my.site.com/outseervision/s/ofmc-eu-aa-certificate-23
https://outseer.my.site.com/outseervision/s/ofmc-eu-bo-certificate-23
This change has no impact on the Outseer Cloud Manager Service of the production environment.
If you have any questions regarding this change, please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
May 14, 08:31 UTC
for *.eu1.rsaadaptiveauthbo.com and *.eu1.rsaadaptiveauth.com between 05:00 GMT and 09:00 GMT on May 21st, 2023.
Customers who explicitly store or trust these certificates on any of their systems will need to add new certificates prior to that time.
The new certificates are available here:
https://outseer.my.site.com/outseervision/s/ofmc-eu-aa-certificate-23
https://outseer.my.site.com/outseervision/s/ofmc-eu-bo-certificate-23
This change has no impact on the Outseer Cloud Manager Service of the production environment.
If you have any questions regarding this change, please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
May 14, 08:31 UTC
Update -
Outseer will be installing new certificates in the EU Region of Outseer Fraud Manager
for *.eu1.rsaadaptiveauthbo.com and *.eu1.rsaadaptiveauth.com between 05:00 GMT and 09:00 GMT on May 21st, 2023.
Customers who explicitly store or trust these certificates on any of their systems will need to add new certificates prior to that time.
The new certificates are available here:
https://outseer.my.site.com/outseervision/s/ofmc-eu-aa-certificate-23
https://outseer.my.site.com/outseervision/s/ofmc-eu-bo-certificate-23
This change has no impact on the Outseer Cloud Manager Service of the production environment.
If you have any questions regarding this change, please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
May 9, 04:25 UTC
for *.eu1.rsaadaptiveauthbo.com and *.eu1.rsaadaptiveauth.com between 05:00 GMT and 09:00 GMT on May 21st, 2023.
Customers who explicitly store or trust these certificates on any of their systems will need to add new certificates prior to that time.
The new certificates are available here:
https://outseer.my.site.com/outseervision/s/ofmc-eu-aa-certificate-23
https://outseer.my.site.com/outseervision/s/ofmc-eu-bo-certificate-23
This change has no impact on the Outseer Cloud Manager Service of the production environment.
If you have any questions regarding this change, please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
May 9, 04:25 UTC
Update -
Outseer will be installing new certificates in the EU Region of Outseer Fraud Manager
for *.eu1.rsaadaptiveauthbo.com and *.eu1.rsaadaptiveauth.com between 05:00 GMT and 09:00 GMT on May 21st, 2023.
Customers who explicitly store or trust these certificates on any of their systems will need to add new certificates prior to that time.
The new certificates are available here:
https://outseer.my.site.com/outseervision/s/ofmc-eu-aa-certificate-23
https://outseer.my.site.com/outseervision/s/ofmc-eu-bo-certificate-23
This change has no impact on the Outseer Cloud Manager Service of the production environment.
If you have any questions regarding this change, please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
May 3, 08:43 UTC
for *.eu1.rsaadaptiveauthbo.com and *.eu1.rsaadaptiveauth.com between 05:00 GMT and 09:00 GMT on May 21st, 2023.
Customers who explicitly store or trust these certificates on any of their systems will need to add new certificates prior to that time.
The new certificates are available here:
https://outseer.my.site.com/outseervision/s/ofmc-eu-aa-certificate-23
https://outseer.my.site.com/outseervision/s/ofmc-eu-bo-certificate-23
This change has no impact on the Outseer Cloud Manager Service of the production environment.
If you have any questions regarding this change, please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
May 3, 08:43 UTC
Scheduled -
Outseer will be installing new certificates in the EU Region of Outseer Fraud Manager
for *.eu1.rsaadaptiveauthbo.com and *.eu1.rsaadaptiveauth.com between 05:00 GMT and 09:00 GMT on May 21st, 2023.
Customers who explicitly store or trust these certificates on any of their systems will need to add new certificates prior to that time.
The new certificates are available here:
https://outseer.my.site.com/outseervision/s/ofmc-eu-aa-certificate-23
https://outseer.my.site.com/outseervision/s/ofmc-eu-bo-certificate-23
This change has no impact on the Outseer Cloud Manager Service of the production environment.
If you have any questions regarding this change, please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Apr 27, 03:18 UTC
for *.eu1.rsaadaptiveauthbo.com and *.eu1.rsaadaptiveauth.com between 05:00 GMT and 09:00 GMT on May 21st, 2023.
Customers who explicitly store or trust these certificates on any of their systems will need to add new certificates prior to that time.
The new certificates are available here:
https://outseer.my.site.com/outseervision/s/ofmc-eu-aa-certificate-23
https://outseer.my.site.com/outseervision/s/ofmc-eu-bo-certificate-23
This change has no impact on the Outseer Cloud Manager Service of the production environment.
If you have any questions regarding this change, please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Apr 27, 03:18 UTC
Completed -
The scheduled maintenance has been completed.
May 21, 06:00 UTC
May 21, 06:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 02:00 UTC
May 21, 02:00 UTC
Scheduled -
Outseer will be performing planned maintenance on Sunday, May 21st between 02:00 AM UTC – 06:00 AM UTC in our EU Region. Our team will be doing patching activities on several virtual machines. During this maintenance window it is expected that Customers may experience slower response time for Online transactions & BackOffice applications for a period not more than 30 minutes.
Our operations team will be closely monitoring service performance during this maintenance window.
If you have any questions regarding this incident, please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
May 18, 05:49 UTC
Our operations team will be closely monitoring service performance during this maintenance window.
If you have any questions regarding this incident, please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
May 18, 05:49 UTC