All Systems Operational

US Operational
Transactions Operational
Back Office Operational
EU Operational
Transactions Operational
Back Office Operational
UAT Operational
Transactions Operational
Back Office Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

EU Region Maintenance May 24, 2026 02:00-06:00 UTC

Outseer will conduct planned maintenance on Sunday, May 24, between 2:00 AM UTC and 6:00 AM UTC in our EU environment. During this time, our team will perform maintenance on several virtual machines. Customers may experience approximately a 2-3% intermittent SLA degradation for Online and BackOffice transactions.

Our operations team will be closely monitoring service performance during this maintenance window.

If you have any questions regarding this incident, please contact our Customer Support team at support@outseer.com or by calling us directly at one of the following numbers:

US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Posted on May 11, 2026 - 14:47 UTC

US Region Maintenance May 24, 2026 06:00-10:00 UTC

Outseer will conduct planned maintenance on Sunday, May 24, between 06:00 AM UTC and 10:00 AM UTC in our US Region. During this period, our team will perform maintenance on several virtual machines. Customers may experience approximately a 2-3% intermittent SLA degradation for Online and BackOffice transactions.

Our team will be closely monitoring service performance during this period.

If you have any questions regarding this incident, please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Posted on May 11, 2026 - 14:46 UTC

UAT (Testing Environment) Region Maintenance May 27, 2026 06:00-10:00 UTC

Outseer will be conducting planned maintenance on Wednesday, May 27 , between 06:00 AM UTC and 10:00 AM UTC, in our UAT (Testing Environment) Environment. During this period, our team will perform maintenance on several virtual machines. Customers may experience approximately a 2-3% intermittent SLA degradation for Online and BackOffice transactions.

Our team will be closely monitoring service performance during this period.

If you have any questions regarding this incident, please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Posted on May 19, 2026 - 13:40 UTC

US Region Maintenance Jun 7, 2026 06:00-10:00 UTC

Outseer will conduct planned maintenance on Sunday, Jun 07, between 06:00 AM UTC and 10:00 AM UTC in our US Region. During this period, our team will perform maintenance on several virtual machines. Customers may experience approximately a 2-3% intermittent SLA degradation for Online and BackOffice transactions.

Our team will be closely monitoring service performance during this period.

If you have any questions regarding this incident, please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Posted on May 11, 2026 - 14:53 UTC
May 21, 2026

No incidents reported today.

May 20, 2026
UAT (Testing Environment) Region Maintenance
Completed - The scheduled maintenance has been completed.
May 20, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 06:00 UTC
Update - Please be informed that minor corrections are required. There will be an unplanned maintenance activity scheduled on Wednesday, May 20, between 06:00 AM UTC and 10:00 AM UTC.
May 19, 13:43 UTC
Scheduled - Outseer will be conducting unplanned maintenance on Wednesday, May 20 , between 06:00 AM UTC and 10:00 AM UTC, in our UAT (Testing Environment) Environment. During this period, our team will perform maintenance on several virtual machines. Customers may experience approximately a 2-3% intermittent SLA degradation for Online and BackOffice transactions.

Our team will be closely monitoring service performance during this period.

If you have any questions regarding this incident, please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
May 19, 13:38 UTC
May 19, 2026

No incidents reported.

May 18, 2026

No incidents reported.

May 17, 2026
US Region Unplanned Maintenance
Completed - The scheduled maintenance has been completed.
May 17, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 06:00 UTC
Scheduled - Outseer will be performing unplanned maintenance in our US Region on Sunday, May 17, between 06:00 UTC and 08:00 UTC.

During this maintenance period, our team will be updating a few virtual machines. This may result in brief periods of slower response times for online transactions (expected to be less than 2 minutes and impacting approximately 1–2% of requests).

If you have any questions regarding this incident please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
May 15, 14:07 UTC
May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026
US Region Maintenance
Completed - The scheduled maintenance has been completed.
May 10, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 06:01 UTC
Scheduled - Outseer will conduct planned maintenance on Sunday, May 10, between 06:00 AM UTC and 10:00 AM UTC in our US Region. During this period, our team will perform maintenance on several virtual machines. Customers may experience approximately a 2-3% intermittent SLA degradation for Online and BackOffice transactions.

Our team will be closely monitoring service performance during this period.

If you have any questions regarding this incident, please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Apr 24, 14:04 UTC
EU Region Maintenance
Completed - The scheduled maintenance has been completed.
May 10, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 02:00 UTC
Scheduled - Outseer will conduct planned maintenance on Sunday, May 10, between 2:00 AM UTC and 6:00 AM UTC in our EU environment. During this time, our team will perform maintenance on several virtual machines. Customers may experience approximately a 2-3% intermittent SLA degradation for Online and BackOffice transactions.

Our operations team will be closely monitoring service performance during this maintenance window.

If you have any questions regarding this incident, please contact our Customer Support team at support@outseer.com or by calling us directly at one of the following numbers:

US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Apr 24, 14:02 UTC
May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026
US Region Incident
Resolved - Outseer confirms that the incident has been resolved and services have been stable for the last 90 minutes.
May 7, 20:22 UTC
Monitoring - Please be informed that the degradation has been mitigated and services have returned to normal. We will continue to monitor and provide a further update by one hour.
May 7, 19:25 UTC
Investigating - Please be informed that an incident was detected at 18:17 UTC (07 May 26), which is impacting Online transactions. Our teams are actively investigating the issue, and we will provide a further update by one hour.

If you have any questions regarding this incident please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
May 7, 18:33 UTC
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