All Systems Operational
US
Operational
Transactions
Operational
Back Office
Operational
EU
Operational
Transactions
Operational
Back Office
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UAT
Operational
Transactions
Operational
Back Office
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
UAT (Testing Environment) Region
Dec 4, 2024 07:00-11:00 UTC
Outseer will perform planned maintenance on Wednesday, Dec 4th, between 07:00 AM UTC and 11:00 AM UTC in our UAT (Testing Environment). We do not anticipate any performance degradation for Online/Backoffice applications during this maintenance window.
Our team will be closely monitoring service performance during this period.
If you have any questions regarding this incident please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Posted on Nov 20, 2024 - 13:03 UTC
Our team will be closely monitoring service performance during this period.
If you have any questions regarding this incident please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Posted on Nov 20, 2024 - 13:03 UTC
US - Version 14.2.25 Release
Dec 8, 2024 07:00-11:00 UTC
Outseer will perform scheduled maintenance in our US Region between 07:00 to 11:00 UTC on Sunday, Dec 08, 2024, to deploy a new version - 14.2.25, of Fraud Manager on Cloud.
Customers may experience a 5-10% intermittent SLA degradation during this maintenance window for BackOffice and online transactions from 07:00 to 09:00 UTC.
Our operations team will be closely monitoring service performance during this maintenance window.
If you have any questions regarding this scheduled release, please contact our Customer Support team at support@outseer.com or by calling us directly at one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Posted on Nov 14, 2024 - 17:32 UTC
Customers may experience a 5-10% intermittent SLA degradation during this maintenance window for BackOffice and online transactions from 07:00 to 09:00 UTC.
Our operations team will be closely monitoring service performance during this maintenance window.
If you have any questions regarding this scheduled release, please contact our Customer Support team at support@outseer.com or by calling us directly at one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Posted on Nov 14, 2024 - 17:32 UTC