Maintenance Notification - Outseer Fraud Manager Cloud - Certificate Update - EU Region
Scheduled Maintenance Report for Outseer Fraud Manager
Completed
The scheduled maintenance has been completed.
Posted Apr 28, 2024 - 06:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 28, 2024 - 02:00 UTC
Update
Outseer will install new certificates in the EU Region of Outseer Fraud Manager

for *.eu1.rsaadaptiveauthbo.com and *.eu1.rsaadaptiveauth.com between 03:00 UTC and 06:00 UTC on April 28, 2024.

Customers who explicitly store or trust these certificates on any of their systems will need to add the new certificates before the mentioned date.

The new certificates are available at the following links:

EU AA Certificate: https://outseer.my.salesforce.com/sfc/p/#5Y000001bL2h/a/VH000000IG9Z/vIVPKFMWSQLPbkL8xyGQV69sfwq..1fUWmuIsa_LE2k
EU BO Certificate: https://outseer.my.salesforce.com/sfc/p/#5Y000001bL2h/a/VH000000IG7x/Tyj4Sp2gLe9wdA20He823JT2h8Z7b..CLJEOL.wbXQ8

During this maintenance window, customers may experience minimal degradation (~5%) in the BackOffice and online application, lasting no more than 10 minutes.

If you have any questions regarding this change, please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Posted Apr 11, 2024 - 03:52 UTC
Scheduled
Outseer will install new certificates in the EU Region of Outseer Fraud Manager

for *.eu1.rsaadaptiveauthbo.com and *.eu1.rsaadaptiveauth.com between 03:00 UTC and 06:00 UTC on April 28, 2024.

Customers who explicitly store or trust these certificates on any of their systems will need to add the new certificates before the mentioned date.

The new certificates are available at the following links:

EU AA Certificate: https://outseer.my.salesforce.com/sfc/p/#5Y000001bL2h/a/VH000000IG9Z/vIVPKFMWSQLPbkL8xyGQV69sfwq..1fUWmuIsa_LE2k
EU BO Certificate: https://outseer.my.salesforce.com/sfc/p/#5Y000001bL2h/a/VH000000IG7x/Tyj4Sp2gLe9wdA20He823JT2h8Z7b..CLJEOL.wbXQ8

During this maintenance window, customers may experience minimal degradation (~5%) in the BackOffice and online application, lasting no more than 10 minutes.

If you have any questions regarding this change, please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Posted Apr 03, 2024 - 13:34 UTC
This scheduled maintenance affected: EU (Transactions, Back Office).