US - Network Infrastructure Changes
Scheduled for Oct 13, 05:00 - 06:00 UTC
Scheduled
As previously advised, we will be performing Network Infrastructure Changes within the production instance of Outseer Fraud Manager Cloud. These changes are now being scheduled for the US Production instance. We will be making these changes over the period of 13th October to 31st January. Each customer will be contacted individually by Outseer Customer Support to advise of the specific date and time that the change will occur for their instance of Outseer Fraud Manager Cloud, but it will be within this overall period.

We once again recommend that you review the previous communication and the documentation surrounding the tests we ask you to perform to support this important change. The announcement can be found here: https://outseer.force.com/outseervision/s/fmca-maint-notification-fmc-network-chan

If you have any questions regarding this notification, please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Posted Sep 20, 2022 - 12:08 UTC
This scheduled maintenance affects: US (Transactions, Back Office).