Case Management Performance Degradation

Incident Report for Outseer Fraud Manager

Resolved

This incident has been resolved.
Posted Sep 19, 2023 - 22:51 UTC

Update

We are continuing to investigate this issue.
Posted Sep 19, 2023 - 20:49 UTC

Update

We are continuing to investigate this issue.
Posted Sep 19, 2023 - 20:03 UTC

Investigating

Please be advised that an incident has been detected which impacts the components below. Our teams are investigating the incident and we will provide a further update by 20:00 UTC.

If you have any questions regarding this incident please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Posted Sep 19, 2023 - 19:00 UTC
This incident affected: UAT (Back Office).
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