Outseer can confirm that the incident is resolved as of 03:30 AM UTC.
If you have any questions regarding this incident please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers: US: +1 844 268 8733 US International: +1 415 842 3467 Mexico Toll Free: +52 800 283 3431 NZ: +64 800 688 733 AU: +61 1800 268 873 UK: +44 800 640 4688
Posted Mar 02, 2026 - 03:32 UTC
Monitoring
Our team has implemented a solution to the issue identified. We will continue to monitor the service to verify normal service and will provide the next update by 03:00 AM UTC
Posted Mar 02, 2026 - 02:35 UTC
Identified
The Outseer team has identified a potential cause of the service impact and is working on a resolution. We we will provide a further update by in next 30 minutes
Posted Mar 02, 2026 - 01:55 UTC
Update
This is an update to inform you that our team is actively investigating the issue to identify the root cause and implement a fix. We will continue to keep you informed as we make progress.
Posted Mar 02, 2026 - 01:22 UTC
Investigating
Please be informed that an incident was detected at 00:19 AM UTC (02 MAR 26), which is impacting Online transactions. Our teams are actively investigating the issue, and we will provide a further update by one hour.
If you have any questions regarding this incident please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers: US: +1 844 268 8733 US International: +1 415 842 3467 Mexico Toll Free: +52 800 283 3431 NZ: +64 800 688 733 AU: +61 1800 268 873 UK: +44 800 640 4688 US - Transactions US -
Posted Mar 02, 2026 - 00:52 UTC
This incident affected: US (Transactions, Back Office).