Outseer can confirm that the incident which started at 07:38 AM UTC was resolved as of 09:00 AM UTC.
Posted Nov 12, 2024 - 10:10 UTC
Update
We are continuing to investigate this issue and will provide an update on the status in the next 30 minutes.
Posted Nov 12, 2024 - 09:20 UTC
Investigating
Please be advised that an incident has been detected, impacting the components listed below for some of our US customers. Our teams are investigating, and we will provide an update within 30 minutes.
If you have any questions regarding this incident please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers: US: +1 844 268 8733 US International: +1 415 842 3467 Mexico Toll Free: +52 800 283 3431 NZ: +64 800 688 733 AU: +61 1800 268 873 UK: +44 800 640 4688
Posted Nov 12, 2024 - 08:34 UTC
This incident affected: US (Transactions, Back Office).