Maintenance Notification - Outseer Fraud Manager Cloud - Certificate Update - EU Region

Scheduled for Apr 20, 02:00 - 06:00 UTC

Scheduled

Outseer will install new certificates in the EU Region of Outseer Fraud Manager

for *.eu1.rsaadaptiveauthbo.com and *.eu1.rsaadaptiveauth.com between 02:00 UTC and 06:00 UTC on April 20, 2025.

Customers who explicitly store or trust these certificates on any of their systems will need to add the new certificates before the mentioned date.

The new certificates are available at the following links:

Outseer Fraud Manager Cloud - 2025 - EU Region - BO certificate
https://outseer.my.salesforce.com/sfc/p/#5Y000001bL2h/a/VH000001B573/fIVwk9llFXPoth5cIePwxgsgaHOa8IMyXX0Wh1j_ED4

Outseer Fraud Manager Cloud - 2025 - EU Region - AA certificate
https://outseer.my.salesforce.com/sfc/p/#5Y000001bL2h/a/VH000001B5AH/IAyb61U8WxPhN7biDiGQWcFm90X_gWA1CQnBTEcBsco

During this maintenance window, customers may experience minimal degradation (~5%) in the BackOffice and online application, lasting no more than 10 minutes.

If you have any questions regarding this change, please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688

Posted Mar 26, 2025 - 14:15 UTC

This scheduled maintenance affects: EU (Transactions, Back Office).