US Region Maintenance

Scheduled Maintenance Report for Outseer Fraud Manager

Completed

The scheduled maintenance has been completed.

Posted Feb 25, 2024 - 08:49 UTC

Verifying

Verification is currently underway for the maintenance items.

Posted Feb 25, 2024 - 08:47 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Feb 25, 2024 - 07:00 UTC

Scheduled

Outseer will perform planned maintenance on Sunday, 25th Feb between 07:00 AM UTC – 11:00 AM UTC in our US Region. During this time, our team will be performing maintenance on several virtual machines.
Customers are expected to experience intermittent timeouts or SLA degradation (1 – 2 minutes) for Online and offline transactions up to 10% from 08:00 AM - 09:00 AM UTC .

Our operations team will be closely monitoring service performance during this maintenance window.

If you have any questions regarding this incident please contact our Customer Support team at support@outseer.com or by calling us directly at one of the following numbers:

US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688

Posted Feb 09, 2024 - 13:40 UTC

This scheduled maintenance affected: US (Transactions, Back Office).