Outseer will be conducting planned maintenance in the US Region on Sunday, May 11, 2025, between 06:00 AM and 10:00 AM UTC.
This maintenance will involve availability zone testing and updates to several virtual machines as part of our ongoing efforts to enhance system resilience and performance. During this window, customers may experience approximately 3–5% intermittent SLA degradation for Online and BackOffice transactions.
Our team will be actively monitoring service performance throughout the maintenance period to ensure minimal disruption.
If you have any questions regarding this incident please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers: US: +1 844 268 8733 US International: +1 415 842 3467 Mexico Toll Free: +52 800 283 3431 NZ: +64 800 688 733 AU: +61 1800 268 873 UK: +44 800 640 4688
Posted Apr 21, 2025 - 05:41 UTC
This scheduled maintenance affects: US (Transactions, Back Office).