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Transactions
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Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
EU - Version 14.2.30 Release Jan 25, 2026 03:00-07:00 UTC
Outseer will perform scheduled maintenance in our EU Region between 03:00 to 07:00 UTC on Sunday, Jan 25, 2026, for the deployment of a new version, 14.2.30, of Fraud Manager on Cloud.
During this maintenance window, customers may experience a 5-10% intermittent SLA degradation for BackOffice and Online transactions from 03:00 to 05:00 UTC.
Our operations team will be closely monitoring service performance during this maintenance window.
If you have any questions regarding this scheduled release, please contact our Customer Support team at support@outseer.com or by calling us directly at one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Posted on Dec 18, 2025 - 09:41 UTC
During this maintenance window, customers may experience a 5-10% intermittent SLA degradation for BackOffice and Online transactions from 03:00 to 05:00 UTC.
Our operations team will be closely monitoring service performance during this maintenance window.
If you have any questions regarding this scheduled release, please contact our Customer Support team at support@outseer.com or by calling us directly at one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Posted on Dec 18, 2025 - 09:41 UTC
US Region Maintenance Jan 25, 2026 07:00-11:00 UTC
Outseer will conduct planned maintenance on Sunday, Jan 25, between 07:00 AM UTC and 11:00 AM UTC in our US Region. During this period, our team will perform maintenance on several virtual machines. Customers may experience approximately a 2-3% intermittent SLA degradation for Online and BackOffice transactions.
Our team will be closely monitoring service performance during this period.
If you have any questions regarding this incident, please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Posted on Jan 06, 2026 - 07:21 UTC
Our team will be closely monitoring service performance during this period.
If you have any questions regarding this incident, please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Posted on Jan 06, 2026 - 07:21 UTC
US Region Maintenance Feb 1, 2026 07:00-11:00 UTC
Outseer will conduct planned maintenance on Sunday, Feb 1, between 07:00 AM UTC and 11:00 AM UTC in our US Region. During this period, our team will perform maintenance on several virtual machines. Customers may experience approximately a 2-3% intermittent SLA degradation for Online and BackOffice transactions.
Our team will be closely monitoring service performance during this period.
If you have any questions regarding this incident, please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Posted on Jan 13, 2026 - 12:55 UTC
Our team will be closely monitoring service performance during this period.
If you have any questions regarding this incident, please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Posted on Jan 13, 2026 - 12:55 UTC
US - Version 14.2.30 Release Feb 8, 2026 07:00-11:00 UTC
Outseer will perform scheduled maintenance in our US Region between 07:00 to 11:00 UTC on Sunday, Feb 8, 2026, for the deployment of a new version, 14.2.30, of Fraud Manager on Cloud.
During this maintenance window, customers may experience a 5-10% intermittent SLA degradation for BackOffice and Online transactions from 07:00 to 09:00 UTC.
Our operations team will be closely monitoring service performance during this maintenance window.
If you have any questions regarding this scheduled release, please contact our Customer Support team at support@outseer.com or by calling us directly at one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Posted on Jan 13, 2026 - 13:14 UTC
During this maintenance window, customers may experience a 5-10% intermittent SLA degradation for BackOffice and Online transactions from 07:00 to 09:00 UTC.
Our operations team will be closely monitoring service performance during this maintenance window.
If you have any questions regarding this scheduled release, please contact our Customer Support team at support@outseer.com or by calling us directly at one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Posted on Jan 13, 2026 - 13:14 UTC