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US Operational
Transactions Operational
Back Office Operational
EU Operational
Transactions Operational
Back Office Operational
UAT Operational
Transactions Operational
Back Office Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

UAT (Testing Environment) - Version 14.2.30 Release Jan 11, 2026 07:00-11:00 UTC

Update - Please be informed that here is minor correction for typo error.

Outseer will be performing scheduled maintenance in our UAT Region (testing environment) between 07:00 and 11:00 AM UTC on Sunday, Jan 11, 2026, for the deployment of a new version, 14.2.30, of Fraud Manager on Cloud.

During this maintenance window, customers may experience a 5-10% intermittent SLA degradation for BackOffice and Online transactions from 07:00 to 09:00 AM UTC.

Our operations team will be closely monitoring service performance during this maintenance window.

If you have any questions regarding this scheduled release, please contact our Customer Support team at support@outseer.com or by calling us directly at one of the following numbers:

US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Dec 09, 2025 - 13:42 UTC
Update - Outseer will be performing scheduled maintenance in our UAT Region (testing environment) between 07:00 and 11:00 AM UTC on Sunday, Jan 11, 2026, for the deployment of a new version, 14.2.30, of Fraud Manager on Cloud.

During this maintenance window, customers may experience a 5-10% intermittent SLA degradation for BackOffice and Online transactions from 07:00 to 09:00 AM UTC.

Our operations team will be closely monitoring service performance during this maintenance window.

If you have any questions regarding this scheduled release, please contact our Customer Support team at support@outseer.com or by calling us directly at one of the following numbers:

US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Dec 09, 2025 - 13:38 UTC
Scheduled - Outseer will be performing scheduled maintenance in our UAT Region (testing environment) between 07:00 and 11:00 UTC on Sunday, Jun 11, 2026, for the deployment of a new version, 14.2.30, of Fraud Manager on Cloud.

During this maintenance window, customers may experience a 5-10% intermittent SLA degradation for BackOffice and Online transactions from 07:00 to 09:00 UTC.

Our operations team will be closely monitoring service performance during this maintenance window.

If you have any questions regarding this scheduled release, please contact our Customer Support team at support@outseer.com or by calling us directly at one of the following numbers:

US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Dec 09, 2025 - 13:30 UTC
Dec 10, 2025

No incidents reported today.

Dec 9, 2025

No incidents reported.

Dec 8, 2025

No incidents reported.

Dec 7, 2025
US Region Maintenance
Completed - The scheduled maintenance has been completed.
Dec 7, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 7, 07:00 UTC
Scheduled - Outseer will conduct planned maintenance on Sunday, Dec 07, between 07:00 AM UTC and 11:00 AM UTC in our US Region. During this period, our team will perform maintenance on several virtual machines. Customers may experience approximately a 2-3% intermittent SLA degradation for Online and BackOffice transactions.

Our team will be closely monitoring service performance during this period.

If you have any questions regarding this incident, please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Nov 18, 12:31 UTC
EU Region maintenance
Completed - The scheduled maintenance has been completed.
Dec 7, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 7, 03:00 UTC
Scheduled - Outseer will conduct planned maintenance on Sunday, Dec 07, between 3:00 AM UTC and 7:00 AM UTC in our EU environment. During this time, our team will perform maintenance on several virtual machines. Customers may experience approximately a 2-3% intermittent SLA degradation for Online and BackOffice transactions.

Our operations team will be closely monitoring service performance during this maintenance window.

If you have any questions regarding this incident, please contact our Customer Support team at support@outseer.com or by calling us directly at one of the following numbers:

US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Nov 18, 12:34 UTC
Dec 6, 2025

No incidents reported.

Dec 5, 2025

No incidents reported.

Dec 4, 2025

No incidents reported.

Dec 3, 2025
UAT (Testing Environment) Region Maintenance
Completed - The scheduled maintenance has been completed.
Dec 3, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 07:01 UTC
Scheduled - Outseer will be conducting planned maintenance on Dec 03 , between 07:00 AM UTC and 11:00 AM UTC, in our UAT (Testing Environment) Environment. During this period, our team will perform maintenance on several virtual machines. Customers may experience approximately a 2-3% intermittent SLA degradation for Online and BackOffice transactions.

Our team will be closely monitoring service performance during this period.

If you have any questions regarding this incident, please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Nov 18, 12:28 UTC
US Region Maintenance
Completed - The scheduled maintenance has been completed.
Dec 3, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 07:00 UTC
Scheduled - Outseer will be performing maintenance on Wed, Dec 03 between 07:00 AM UTC – 09:00 AM UTC in our US Region. During this maintenance window, we are not anticipating any degradation for online and Backoffice applications.

Our operations team will be closely monitoring service performance during this maintenance window.

If you have any questions regarding this incident, please contact our Customer Support team at support@outseer.com or by calling us directly at one of the following numbers:

US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Nov 20, 11:11 UTC
EU Region Maintenance
Completed - The scheduled maintenance has been completed.
Dec 3, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 03:00 UTC
Scheduled - Outseer will be performing planned maintenance on Wed, Dec 03 between 03:00 AM UTC – 05:00 AM UTC in our EU Region. During this maintenance window, we are not anticipating any degradation for online and Backoffice applications.

Our operations team will be closely monitoring service performance during this maintenance window.

If you have any questions regarding this incident, please contact our Customer Support team at support@outseer.com or by calling us directly at one of the following numbers:

US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Nov 20, 11:05 UTC
Dec 2, 2025

No incidents reported.

Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025

No incidents reported.

Nov 26, 2025

No incidents reported.

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