UAT (Testing Environment) Region Maintenance
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 2025 - 07:00 UTC
Scheduled - Outseer will be conducting planned maintenance on Nov 19 , between 07:00 AM UTC and 11:00 AM UTC, in our UAT (Testing Environment) Environment. During this period, our team will perform maintenance on several virtual machines. Customers may experience approximately a 2-3% intermittent SLA degradation for Online and BackOffice transactions.

Our team will be closely monitoring service performance during this period.

If you have any questions regarding this incident, please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Nov 19, 2025 07:00-11:00 UTC
US Operational
Transactions Operational
Back Office Operational
EU Operational
Transactions Operational
Back Office Operational
UAT Under Maintenance
Transactions Under Maintenance
Back Office Under Maintenance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

UAT (Testing Environment) Region Maintenance Dec 3, 2025 07:00-11:00 UTC

Outseer will be conducting planned maintenance on Dec 03 , between 07:00 AM UTC and 11:00 AM UTC, in our UAT (Testing Environment) Environment. During this period, our team will perform maintenance on several virtual machines. Customers may experience approximately a 2-3% intermittent SLA degradation for Online and BackOffice transactions.

Our team will be closely monitoring service performance during this period.

If you have any questions regarding this incident, please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Posted on Nov 18, 2025 - 12:28 UTC

EU Region maintenance Dec 7, 2025 03:00-07:00 UTC

Outseer will conduct planned maintenance on Sunday, Dec 07, between 3:00 AM UTC and 7:00 AM UTC in our EU environment. During this time, our team will perform maintenance on several virtual machines. Customers may experience approximately a 2-3% intermittent SLA degradation for Online and BackOffice transactions.

Our operations team will be closely monitoring service performance during this maintenance window.

If you have any questions regarding this incident, please contact our Customer Support team at support@outseer.com or by calling us directly at one of the following numbers:

US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Posted on Nov 18, 2025 - 12:34 UTC

US Region Maintenance Dec 7, 2025 07:00-11:00 UTC

Outseer will conduct planned maintenance on Sunday, Dec 07, between 07:00 AM UTC and 11:00 AM UTC in our US Region. During this period, our team will perform maintenance on several virtual machines. Customers may experience approximately a 2-3% intermittent SLA degradation for Online and BackOffice transactions.

Our team will be closely monitoring service performance during this period.

If you have any questions regarding this incident, please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Posted on Nov 18, 2025 - 12:31 UTC
Nov 19, 2025
EU Region Unplanned Maintenance
Completed - The scheduled maintenance has been completed.
Nov 19, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 03:00 UTC
Scheduled - Outseer will be performing unplanned maintenance on Wed, Nov 19 between 03:00 AM UTC – 04:00 AM UTC in our EU Region. During this maintenance window, we are not anticipating any degradation for online and Backoffice applications.

Our operations team will be closely monitoring service performance during this maintenance window.

If you have any questions regarding this incident, please contact our Customer Support team at support@outseer.com or by calling us directly at one of the following numbers:

US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Nov 18, 13:47 UTC
Nov 18, 2025

No incidents reported.

Nov 17, 2025

No incidents reported.

Nov 16, 2025
US Region Maintenance
Completed - The scheduled maintenance has been completed.
Nov 16, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 07:00 UTC
Scheduled - Outseer will conduct planned maintenance on Sunday, Nov 16, between 07:00 AM UTC and 11:00 AM UTC in our US Region. During this period, our team will perform maintenance on several virtual machines. Customers may experience approximately a 2-3% intermittent SLA degradation for Online and BackOffice transactions.

Our team will be closely monitoring service performance during this period.

If you have any questions regarding this incident, please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Oct 28, 12:32 UTC
EU Region maintenance
Completed - The scheduled maintenance has been completed.
Nov 16, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 03:00 UTC
Update - Please be informed that this is the revised maintenance window notification for November 16, 2025.

Outseer will conduct planned maintenance on Sunday, Nov 16, between 3:00 AM UTC and 7:00 AM UTC in our EU environment. During this time, our team will perform maintenance on several virtual machines. Customers may experience approximately a 2-3% intermittent SLA degradation for Online and BackOffice transactions.

Our operations team will be closely monitoring service performance during this maintenance window.

If you have any questions regarding this incident, please contact our Customer Support team at support@outseer.com or by calling us directly at one of the following numbers:

US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Nov 4, 12:33 UTC
Scheduled - Outseer will conduct planned maintenance on Sunday, Nov 16, between 3:00 AM UTC and 7:00 AM UTC in our EU environment. During this time, our team will perform maintenance on several virtual machines. Customers may experience approximately a 2-3% intermittent SLA degradation for Online and BackOffice transactions.

Our operations team will be closely monitoring service performance during this maintenance window.

If you have any questions regarding this incident, please contact our Customer Support team at support@outseer.com or by calling us directly at one of the following numbers:

US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Oct 30, 10:46 UTC
Nov 15, 2025

No incidents reported.

Nov 14, 2025

No incidents reported.

Nov 13, 2025

No incidents reported.

Nov 12, 2025
UAT (Testing Environment) Region Maintenance
Completed - The scheduled maintenance has been completed.
Nov 12, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 07:00 UTC
Scheduled - Outseer will be conducting planned maintenance on Nov 12 , between 07:00 AM UTC and 11:00 AM UTC, in our UAT (Testing Environment) Environment. During this period, our team will perform maintenance on several virtual machines. Customers may experience approximately a 2-3% intermittent SLA degradation for Online and BackOffice transactions.

Our team will be closely monitoring service performance during this period.

If you have any questions regarding this incident, please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Nov 5, 13:00 UTC
Nov 11, 2025

No incidents reported.

Nov 10, 2025

No incidents reported.

Nov 9, 2025
US Region Maintenance
Completed - The scheduled maintenance has been completed.
Nov 9, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 07:01 UTC
Scheduled - Outseer will conduct planned maintenance on Sunday, Nov 09, between 07:00 AM UTC and 11:00 AM UTC in our US Region. During this period, our team will perform maintenance on several virtual machines. Customers may experience approximately a 2-3% intermittent SLA degradation for Online and BackOffice transactions.

Our team will be closely monitoring service performance during this period.

If you have any questions regarding this incident, please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Oct 30, 10:34 UTC
EU Region maintenance
Completed - The scheduled maintenance has been completed.
Nov 9, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 03:00 UTC
Scheduled - Outseer will be performing planned maintenance on Sunday, Nov 09th between 03:00 AM UTC – 07:00 AM UTC in our EU Region. Our team will be doing patching activities on several virtual machines. During this maintenance we are not anticipating any service disruption or impact.

Our operations team will be closely monitoring service performance during this maintenance window.

If you have any questions regarding this incident, please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:

US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Oct 30, 10:44 UTC
Nov 8, 2025

No incidents reported.

Nov 7, 2025
UAT (Testing Environment) Region Unplanned Maintenance
Completed - The scheduled maintenance has been completed.
Nov 7, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 07:00 UTC
Update - Please be informed that this is the revised maintenance window notification for November 07, 2025.

Outseer will be performing unplanned maintenance Today , Nov 07th between 07:00 am UTC and 11:00 am UTC on UAT (Testing Environment) Region.

During this time, our team will perform maintenance on several virtual machines. Customers may experience approximately a 2-3% intermittent SLA degradation for BackOffice transactions.

Our operations team will be closely monitoring service performance during this maintenance window.

If you have any questions regarding this incident please contact our Customer Support team at support@outseer.com or by calling us directly at one of the following numbers:

US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Nov 5, 14:15 UTC
Scheduled - Outseer will be performing unplanned maintenance Today , Nov 06th between 07:00 am UTC and 11:00 am UTC on UAT (Testing Environment) Region.

During this time, our team will perform maintenance on several virtual machines. Customers may experience approximately a 2-3% intermittent SLA degradation for BackOffice transactions.

Our operations team will be closely monitoring service performance during this maintenance window.

If you have any questions regarding this incident please contact our Customer Support team at support@outseer.com or by calling us directly at one of the following numbers:

US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Nov 4, 12:27 UTC
Nov 6, 2025

No incidents reported.

Nov 5, 2025
UAT (Testing Environment) Region Maintenance
Completed - The scheduled maintenance has been completed.
Nov 5, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 07:00 UTC
Scheduled - Outseer will be conducting planned maintenance on Nov 05 , between 07:00 AM UTC and 11:00 AM UTC, in our UAT (Testing Environment) Environment. During this period, our team will perform maintenance on several virtual machines. Customers may experience approximately a 2-3% intermittent SLA degradation for Online and BackOffice transactions.

Our team will be closely monitoring service performance during this period.

If you have any questions regarding this incident, please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Oct 28, 12:29 UTC
← Incident History Powered by Atlassian Statuspage